Cancellation Refund Policy

Cancellation/Refund Policy

At SetMyMenu, we understand that circumstances may arise where you need to cancel a service or request a refund. We strive to provide a transparent and fair cancellation/refund policy to ensure customer satisfaction. Please read the following guidelines regarding cancellations and refunds:

1. Cancellation of Services:

   • Monthly Subscriptions: If you wish to cancel your monthly subscription with SetMyMenu, you can do so at any time. Please note that no refunds will be provided for the remaining days of the current billing cycle.
   • Annual Subscriptions: For annual subscriptions, cancellation requests must be made within 30 days of the initial purchase. A pro-rata refund will be issued for the unused months of the subscription.

2. Refund Requests:

   • In case of technical issues or dissatisfaction with our services, you may request a refund within 30 days of the purchase date. We will review each request on a case-by-case basis.
   • Refunds will be processed using the original method of payment. It may take a reasonable amount of time for the refunded amount to reflect in your account.

3. Eligibility for Refunds:

   • Monthly Subscriptions: We do not provide refunds for monthly subscription fees already paid. The cancellation will be effective from the next billing cycle.
   • Annual Subscriptions: Refunds for annual subscriptions will be prorated based on the number of unused months, starting from the date of cancellation.

4. Service Disruptions and Technical Issues:

   • In the event of any service disruptions or technical issues on our part that significantly impact your ability to use SetMyMenu, please contact our support team immediately. We will make every effort to resolve the issue promptly and, if necessary, provide appropriate compensation or extensions.

5. Modifications to the Policy:

   • SetMyMenu reserves the right to modify or update this cancellation/refund policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. It is your responsibility to review the policy periodically for any updates.

Please note that this policy applies only to SetMyMenu services and does not cover any third-party services or products that may be integrated or used in conjunction with our platform.

If you have any further questions or require assistance regarding our cancellation/refund policy, please contact our support team, and we will be happy to assist you.